Common questions about TrackerPack and how it works for contractors.
Yes! Tracker Pack is built offline-first. Your crew can clock in/out even with no cell signal. Data saves to their phone and syncs automatically when they're back online. We keep 2 weeks of data cached locally.
Our sync system detects conflicts and lets you choose which version to keep. You'll see both versions side-by-side and can pick the correct one. No data is lost.
Yes. Your company's data is completely isolated from other companies (multi-tenant architecture). All data is transmitted over HTTPS and stored encrypted at rest by our database provider. We use rate limiting to prevent abuse and audit logging to track changes. Your crew can only see their own entries.
Payroll Prep calculates paychecks with federal, state, and municipal tax data, plus workers' comp tracking. Generate paystub PDFs and export in multiple CSV formats. Invoicing lets you create invoices from billable time entries and track payments. Both are available now on all plans.
No. Payroll Prep calculates federal, state, and local tax withholdings, but you or your accountant files taxes. We're a calculation and prep tool, not a payroll service like Gusto or ADP.
The free tier includes 1 Time Tracker user, 1 Day Tracker user, up to 3 projects, and 3 months of data history. It's a great way to try TrackerPack before upgrading. Paid plans unlock more users, projects, cloud photo storage, and longer data retention.
Can't find what you're looking for? Please reach out to our friendly team.